One platform to run your MSP.
The modular platform for managed service providers, built by people who have run MSP help desks themselves. Ticketing, time tracking, billing, and project delivery are in beta and in real use today.
Email down at Northside Dental (12 users affected)
- Assigned
- Unassigned
- SLA timer
- 00:00
Most MSPs run their business across a patchwork of disconnected tools. TelnexOps PSA replaces it one module at a time, starting with the core service workflow: a ticket arrives, a technician is assigned, time is recorded, and reporting follows automatically. Every screen exists because a real service operation required it.
The first module, Dispatch, covers the daily service workflow end to end and is in beta now.
Streamlined dispatch
Assign, reassign, and monitor SLAs from a single view, with no digging through menus.
Time tracking that flows into billing
Technicians log time directly on the ticket, and those entries carry straight through to invoicing.
Reporting with real insight
Identify where tickets stall and how workload is distributed across your team.
One platform. A growing set of modules.
Activate the modules you need. Seats are pooled across all of them, so adding a module never means paying for the same technician twice.
Dispatch
ticketing, time tracking, billing, inventory, reporting
Project Manager
project planning, quoting, and delivery
RMM
remote monitoring & management
CRM
client relationships and sales pipeline
Additional modules
more to come
Project Manager is in beta with our testing customers. Both it and RMM can be reserved now at their Founders rate.
$35 per month for Dispatch and $4.99 per seat, locked in for life when you join before May 30, 2027. Official pricing applies to new signups after that date.
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